The Black Swan Hotel - Helmsley

Market Place, Helmsley, United Kingdom  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Black Swan Hotel - Helmsley

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee shop

Laundry
TV

Flat-screen TV

Kitchen facilities

Electric kettle

Overview

The excellent The Black Swan Hotel is a 4-star property within proximity of Castle Howard, Duncombe Park and Rievaulx Abbey. Behind the antique facade of The Black Swan Hotel lies traditional interior.

The Black Swan Hotel is 10 minutes' walk from the center of Helmsley. The property is 43 km away from Scarborough, within a 35-minute drive.

The Black Swan Hotel offers a wonderful view to its guests.

The Black Swan Hotel is within a 40-minute drive to Durham Tees Valley airport.

Rooms

The Black Swan Hotel has quiet rooms fitted with a writing table, heating, coffee/tea makers, TV and IDD telephone. Some rooms overlook the garden. These rooms have carpet floor and classical furniture.

Eat & Drink

Guests will taste fine cuisine in the good on-site restaurant. Black swan serves contemporary and European dishes and lies just 5 minutes walk from the property.

A continental breakfast is served at the price of GBP 15 per person per night.  The hotel offers a full english breakfast at the price of GBP 15 per person per night.  You can start your day with a buffet breakfast, which costs GBP 15 per person per night. 

Services

Business facilities feature a meeting room and a copier.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   45.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Allergy-free rooms
  • No elevators
  • Coffee shop

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Garden area

Room view

  • Garden view

Room facilities

  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 4 years
Existing bedding FREE
Extra bed FREE
Maximum capacity of extra beds in a room is 2. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel The Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place, Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    100 m
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    20 m
  • Feathers Hotel (cuisine: English)
    60 m
Parks
  • Helmsley Walled Garden
    260 m
  • Helmsley Castle and Garden
    390 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

The Black Swan Hotel photos Room
Double Room HB
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
Room Description:

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

The Black Swan Hotel photos Room
Twin HB
Garden view
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Room Description:

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

The Black Swan Hotel photos Room
Classic Double Room
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:TV
Room Description:

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

The Black Swan Hotel photos Room
Superior Double Room
  • Room size:

    42 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Electric kettle
  • Media:TV
  • iPod docking station
Room Description:

This double room has a iPod dock, sofa and electric kettle. A spacious room, it looks onto the quiet lane at the side of the hotel in the garden wing. These rooms have been recently refurbished and feature an en suite bathroom.

The Black Swan Hotel photos Room
Feature Double Room
  • Room size:

    30 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
Room Description:

This double room features a seating area and electric kettle

The Black Swan Hotel photos Room
Junior Suite
  • Room size:

    32 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
Room Description:

This double room has a electric kettle and seating area

The Black Swan Hotel photos Room
Double R or O
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
Room Description:

Luxurious, spacious room with full colour television and tea and coffee-making facilities. Very quiet room, with good access to the car park.

The Black Swan Hotel photos Room
Twin R or O
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
Room Description:

Luxurious, spacious room with full colour television and tea and coffee making facilities. Very quiet room, with good access to the car park.

The Black Swan Hotel photos Room
Twin Room
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:TV
  • Wake up service
Room Description:

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

The Black Swan Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • W Sissons100 m

Popular areas

  • City Center100 m

Local attractions

  • Nunnington Hall7.3 km
    Nunnington, York
  • Yorkshire Lavender14.2 km
    Terrington, York
  • Sutton Park19.3 km
    Sutton on the Forest, York
  • Crypt of Lastingham Church13.4 km
    LastinghamEngland
  • Castle Howard17.2 km
    York Y060 7DAEngland

Near the hotel

  • Helmsley Walled Garden260 m
    Cleveland Way, Helmsley
  • Duncombe Park1.2 km
    Estate Office, Helmsley
  • Helmsley Castle and Garden390 m
    Helmsley YO62 5ABEngland

Restaurants nearby

  • black swan20 m

    69% likes this, based on 113 reviews
    Cuisine: Contemporary, European
    Price Range: GBP 1 - GBP 38

  • The Old Police Station Cafe50 m

    Address: 17 Market Place

    Cuisine: British

  • Scotts of Helmsley100 m

    Address: 6 Bridge Street
    Phone: 01439772465

    84% likes this, based on 117 reviews
    Price Range: GBP 4 - GBP 18

  • Feathers Hotel60 m

    Address: Market Place
    Phone: + 44 (0)1439 770275

    75% likes this, based on 115 reviews
    Cuisine: English

  • Helmsley Spice70 m

    Address: 1 Bridge Street
    Phone: 01439771777

    77% likes this, based on 78 reviews
    Cuisine: Indian
    Price Range: GBP 1 - GBP 10

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Hotels nearby
Inn At Hawnby York
4 stars
10 km
The Bothy B&B York
4 stars
12 km
April Cottage York
3 stars
14 km
Cresswell Arms
4 stars
17 km
Thompsons Arms
3 stars
22 km
Cities nearby

The Black Swan Hotel Reviews

Guest reviews are submitted by our customers after their stay at The Black Swan Hotel

Average guest rating

7.6out of 10
Fabulous
Based on 123 reviews

Guest reviews

  • Older travelers
    10.0

    diner was not up to a very standard . we will go again but not for diner

  • Couple
    5.8

    The hotel is set in a lovely position in the town, with a very pleasant reception area with good tea room adjoining. We enjoyed a 3 course evening meal in the restaurant which was fantastic and the restaurant staff were very attentive. Nice garden area and good breakfast.

    The room we were given was very dated, it was small and the bed was uncomfortable. We stayed on a Sunday evening and the hotel was reasonably quiet, however, we were given a room miles from reception and upon departure I noticed rooms of the same size on the same corridor were a lot nicer with flat screen televisions! I couldnt help but think we had been given a basic room as a result of booking an 'offer' online...maybe i'm wrong?

  • Older travelers
    8.2

    The friendly, competent and helpful staff- good to see Jean is still there!

    The time between courses at dinner was slightly overlong.

  • Group of friends
    7.8

    Relaxing and cosy. Beautiful curtains and armchairs. Very clean bedrooms with lots of lamps to make the room welcoming. Soft duvets. Wonderful restaurant with helpful staff and very tasty food.

    They did allow pets and not everyone likes the idea of pets being in the bedrooms. We heard a dog barking along the corridor from us.

  • Older travelers
    8.8

    Restaurant

    Getting woken up at 09.00 by maid service knocking at door

  • Single
    7.8

    the friendliness of the staff and the restful atmosphere

    on one day my breakfast tray was still on the floor outside my room at teatime

  • Older travelers
    8.4

    Nice garden pleasant room comfortable bed friendly staff.

    Did not like, and all other residents we spoke to, agreed with us, the long wait in the dining room in the evening. It was always at least 2 hrs. Sometimes longer.

  • Single
    8.2

    I really liked the room I was given. It was very clean and tidy. It had easy access to the back car park and the hotel garden. It was lovely watching a decent size flat screen tv with excellent reception. There was planty of choice on the breakfast menu. Staff were friendly.

    The only negative was the long trek through the hotel down several sets of stairs to reach the main part of the hotel for breakfast. During the day I tended to use the back door and walk down the side lane which was easier.

  • Older travelers
    9.4

    We had booked dinner bed and breakfast for the weekend of 2nd July 2011. After reading some reviews on the internet I was rather worried at what we would find. I can only give my review and say I would highly recommend this hotel. The staff were very friendly the place was very clean and the food in the restaurant in the evening was the best we have ever eaten. We have been on cruises and eaten at some posh places but none can compare to the meal we had on Saturday night. My husband asked for chips as an extra and the waitress said they do not do chips but would ask the chef. We told her we would be happy with new potatoes. When the meal came we were presented with the best chips in the world. How wonderful was that. How I wish we could go back again as every thing was spot on even down to the maid coming into the room and turning down the bed for the night and tidying up for us. So a big thankyou to all concerned for making our stay one to remember. Jenny

  • Older travelers
    7.0

    The food was truly excellent, each dish a work of art, and delicious.

  • Single
    7.0

    Hotel was lovely staff helpful, however dinner menu confusing and over priced, had we been made aware of the room service menu this would have been preferable.

  • Older travelers
    9.6

    Bedrooms were of the highest quality and very comfortable. Parking was very convenient. Breakfast was very good but modest in size!

    Trek to the bedroom

  • Older travelers
    9.2

    The room was a little jaded,but very comfortable,the staff were great,but the bestof all was the food,superb local produce,cooked with imagination,every bite was an experience,brilliant.

    Nothing to dislike at all

  • Couple
    7.0

    The room and the location being so close to the countryside.

    I thought that the evening meal was brilliantly presented.We paid for bed,breakfast and dinner.What I really resented was being charged £3.50 for about eight new potatoes and £3.50 for a minute dish of vegetables on top of what we had paid.To then also try and charge £4,50 for a cup of coffee ,after dinner, to me was outrageous.If it is an inclusive deal you expect it to be included.Nice hotel but I am left with the thought our business was obtained somewhat dishonestly.

  • Older travelers
    7.8

    Comfortable room with excellent quality bedding

    Quite pricey for what is essentially an average hotel room. We stayed half board, the waiting staff in the bar/restaurant provided a top quality experience but the food proved to be more style than substance. Beautifully presented but tiny portions - the veg stated on the menu was either that small it was practically invisable or made into a puree and used to decorate the plate.

How to reach hotel

hotel The Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place, Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    100 m
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    20 m
  • Feathers Hotel (cuisine: English)
    60 m
Parks
  • Helmsley Walled Garden
    260 m
  • Helmsley Castle and Garden
    390 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge