The Black Swan Hotel - Helmsley

Market Place, Helmsley, United Kingdom  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Black Swan Hotel - Helmsley

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee shop

Laundry
TV

Flat-screen TV

Meeting facilities

Meeting room

Overview

The excellent 4-star The Black Swan Hotel offers room service, laundry and wedding services. Behind the antique facade of The Black Swan Hotel lies traditional interior.

The hotel is about 150 meters from Helmsley Castle, Helmsley Walled Garden and International Centre for Birds of Prey. It will take 15 minutes to get from the hotel to Pickering by car.

Guests may find York Hospital within 30.8 km and Flamingo Land Theme Park within 16.9 km of the property.

The Black Swan Hotel is within a 40-minute drive to Durham Tees Valley airport.

Rooms

The Black Swan Hotel offers 45 quiet rooms that come with a wonderful view of the garden and such facilities as a writing desk, heating, coffee/tea makers, television and IDD telephone. They feature en suite bathrooms with a hairdryer, a bathtub and a shower.

Eat & Drink

Guests will enjoy fine dishes of local cuisine in the good on-site restaurant. Offering various dining options, The Old Police Station Cafe and Feversham Arms Hotel & Verbena Spa are about 5-minute walk away.

A continental breakfast is served at the price of GBP 15 per person per night.  The hotel offers a full english breakfast at the price of GBP 15 per person per night.  You can start your day with a buffet breakfast, which costs GBP 15 per person per night. 

Services

The hotel offers a safe deposit box, a free car park and a baggage storage as well as a meeting room and a copier for guests' comfort.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   45.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Service dogs allowed
  • Luggage storage
  • Allergy-free rooms
  • No elevators
  • Coffee shop

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 4 may stay for free in an extra bed. 
  • All children under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 2. 

How to reach hotel

hotel The Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place, Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    100 m
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    20 m
  • Feathers Hotel (cuisine: English)
    60 m
Parks
  • Helmsley Walled Garden
    260 m
  • Helmsley Castle and Garden
    390 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

The Black Swan Hotel photos Exterior Hotel information
Double Room
Bed type: Double bed
Check Prices
  • Shower
— Less information+ More information
Room facilities

    How to reach hotel

    hotel The Black Swan Hotel - Helmsley Helmsley location
    Show big map »

    Hotel Address:

    Market Place, Helmsley, United Kingdom

    Get directions
    City Center
    • Helmsley
      100 m
    Airports
    Restaurants
    • black swan (cuisine: Contemporary, European)
      20 m
    • Feathers Hotel (cuisine: English)
      60 m
    Parks
    • Helmsley Walled Garden
      260 m
    • Helmsley Castle and Garden
      390 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      45

    Hotel Awards

    UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge

    The Black Swan Hotel Location

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    • Museums
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    • General

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    What's nearby

    Tourist attractions

    • W Sissons - 100 m

    Popular areas

    • City Center - 100 m

    Local attractions

    • Nunnington Hall - 7.3 km
      Nunnington, York
    • Yorkshire Lavender - 14.2 km
      Terrington, York
    • Sutton Park - 19.3 km
      Sutton on the Forest, York
    • Crypt of Lastingham Church - 13.4 km
      LastinghamEngland
    • Castle Howard - 17.2 km
      York Y060 7DAEngland

    Near the hotel

    • Helmsley Walled Garden - 260 m
      Cleveland Way, Helmsley
    • Duncombe Park - 1.2 km
      Estate Office, Helmsley
    • Helmsley Castle and Garden - 390 m
      Helmsley YO62 5ABEngland

    Restaurants nearby

    • black swan - 20 m

      69% likes this, based on 113 reviews
      Cuisine: Contemporary, European
      Price Range: GBP 1 - GBP 38

    • The Old Police Station Cafe - 50 m

      Address: 17 Market Place

      Cuisine: British

    • Scotts of Helmsley - 100 m

      Address: 6 Bridge Street
      Phone: 01439772465

      84% likes this, based on 117 reviews
      Price Range: GBP 4 - GBP 18

    • Feathers Hotel - 60 m

      Address: Market Place
      Phone: + 44 (0)1439 770275

      75% likes this, based on 115 reviews
      Cuisine: English

    • Helmsley Spice - 70 m

      Address: 1 Bridge Street
      Phone: 01439771777

      77% likes this, based on 78 reviews
      Cuisine: Indian
      Price Range: GBP 1 - GBP 10

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      45

    Hotel Awards

    UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge

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    The Black Swan Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Black Swan Hotel

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 123 reviews

    Guest reviews

    • Older travelers
      10.0

      diner was not up to a very standard . we will go again but not for diner

    • Couple
      5.8

      The hotel is set in a lovely position in the town, with a very pleasant reception area with good tea room adjoining. We enjoyed a 3 course evening meal in the restaurant which was fantastic and the restaurant staff were very attentive. Nice garden area and good breakfast.

      The room we were given was very dated, it was small and the bed was uncomfortable. We stayed on a Sunday evening and the hotel was reasonably quiet, however, we were given a room miles from reception and upon departure I noticed rooms of the same size on the same corridor were a lot nicer with flat screen televisions! I couldnt help but think we had been given a basic room as a result of booking an 'offer' online...maybe i'm wrong?

    • Older travelers
      8.2

      The friendly, competent and helpful staff- good to see Jean is still there!

      The time between courses at dinner was slightly overlong.

    • Group of friends
      7.8

      Relaxing and cosy. Beautiful curtains and armchairs. Very clean bedrooms with lots of lamps to make the room welcoming. Soft duvets. Wonderful restaurant with helpful staff and very tasty food.

      They did allow pets and not everyone likes the idea of pets being in the bedrooms. We heard a dog barking along the corridor from us.

    • Older travelers
      8.8

      Restaurant

      Getting woken up at 09.00 by maid service knocking at door

    • Single
      7.8

      the friendliness of the staff and the restful atmosphere

      on one day my breakfast tray was still on the floor outside my room at teatime

    • Older travelers
      8.4

      Nice garden pleasant room comfortable bed friendly staff.

      Did not like, and all other residents we spoke to, agreed with us, the long wait in the dining room in the evening. It was always at least 2 hrs. Sometimes longer.

    • Single
      8.2

      I really liked the room I was given. It was very clean and tidy. It had easy access to the back car park and the hotel garden. It was lovely watching a decent size flat screen tv with excellent reception. There was planty of choice on the breakfast menu. Staff were friendly.

      The only negative was the long trek through the hotel down several sets of stairs to reach the main part of the hotel for breakfast. During the day I tended to use the back door and walk down the side lane which was easier.

    • Older travelers
      9.4

      We had booked dinner bed and breakfast for the weekend of 2nd July 2011. After reading some reviews on the internet I was rather worried at what we would find. I can only give my review and say I would highly recommend this hotel. The staff were very friendly the place was very clean and the food in the restaurant in the evening was the best we have ever eaten. We have been on cruises and eaten at some posh places but none can compare to the meal we had on Saturday night. My husband asked for chips as an extra and the waitress said they do not do chips but would ask the chef. We told her we would be happy with new potatoes. When the meal came we were presented with the best chips in the world. How wonderful was that. How I wish we could go back again as every thing was spot on even down to the maid coming into the room and turning down the bed for the night and tidying up for us. So a big thankyou to all concerned for making our stay one to remember. Jenny

    • Older travelers
      7.0

      The food was truly excellent, each dish a work of art, and delicious.

    • Single
      7.0

      Hotel was lovely staff helpful, however dinner menu confusing and over priced, had we been made aware of the room service menu this would have been preferable.

    • Older travelers
      9.6

      Bedrooms were of the highest quality and very comfortable. Parking was very convenient. Breakfast was very good but modest in size!

      Trek to the bedroom

    • Older travelers
      9.2

      The room was a little jaded,but very comfortable,the staff were great,but the bestof all was the food,superb local produce,cooked with imagination,every bite was an experience,brilliant.

      Nothing to dislike at all

    • Couple
      7.0

      The room and the location being so close to the countryside.

      I thought that the evening meal was brilliantly presented.We paid for bed,breakfast and dinner.What I really resented was being charged £3.50 for about eight new potatoes and £3.50 for a minute dish of vegetables on top of what we had paid.To then also try and charge £4,50 for a cup of coffee ,after dinner, to me was outrageous.If it is an inclusive deal you expect it to be included.Nice hotel but I am left with the thought our business was obtained somewhat dishonestly.

    • Older travelers
      7.8

      Comfortable room with excellent quality bedding

      Quite pricey for what is essentially an average hotel room. We stayed half board, the waiting staff in the bar/restaurant provided a top quality experience but the food proved to be more style than substance. Beautifully presented but tiny portions - the veg stated on the menu was either that small it was practically invisable or made into a puree and used to decorate the plate.

    How to reach hotel

    hotel The Black Swan Hotel - Helmsley Helmsley location
    Show big map »

    Hotel Address:

    Market Place, Helmsley, United Kingdom

    Get directions
    City Center
    • Helmsley
      100 m
    Airports
    Restaurants
    • black swan (cuisine: Contemporary, European)
      20 m
    • Feathers Hotel (cuisine: English)
      60 m
    Parks
    • Helmsley Walled Garden
      260 m
    • Helmsley Castle and Garden
      390 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      45

    Hotel Awards

    UKHOTEL AWARDSRecommendedHelmsleyThe Black Swan Hotel

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge